Is Switching to Baron Right for You?

Information and answers to help you decide.

 

Top Questions Businesses Have About Switching

If you're frustrated with your payroll company, you're not alone. 

Most companies seek a payroll service that's responsive, competent, and efficient. Many wonder if that even exists anymore in the payroll industry.

Let's explore the common reasons driving businesses like yours to seek a new payroll provider.

  • How quickly can I expect a response when I have an issue or question?

    At Baron Payroll, we value your time as much as you do. We know getting a quick response on your payroll day is critical.

    We guarantee to respond within one hour so you can get your payroll completed and always pay your employees on time.

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  • What measures are in place to ensure the accuracy of payroll processing?

    We know that paying your employees correctly every time is essential for your business. 

    With our payroll system, you'll use a lot of automation to make things easier and more accurate.

    The best part is how we handle hourly employees. When employees clock in and out, that information goes straight to their time cards. If something’s off, you can fix their time cards quickly and easily. Then, it moves right into the payroll system, reducing the likelihood of mistakes.

  • Can the payroll services be customized to fit my specific business needs?

    At Baron Payroll, we understand that every business is different. That's why we customize our payroll services to match the specific needs of your company.

    Whether your industry has special rules or particular ways you handle things like paid time off and holidays, we make sure our system works the way you need it to.

    We aim to give you a payroll solution that feels tailor-made, ensuring it fits your business like a glove.

  • How transparent is the pricing structure, and are there hidden fees?

    At Baron Payroll, we're all about clear and straightforward pricing. We promise no hidden charges—what you see is what you get.

    We'll give you a detailed breakdown of the costs for our services right from the start so you know exactly what to expect.

    This way, you can trust that there won't be any unexpected expenses popping up later.

    We aim to make you feel secure and confident about the financial side of working with us, ensuring a transparent and trustworthy partnership. 

     
     

Understanding Costs


Switching payroll providers is a big financial decision for your business. It's not just about the initial cost; you also need to think about the long-term value.

We want to make it clear how much payroll services will cost you, so you can decide what's best for your business. 

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  • What are the costs associated with switching, and what does it entail?

    At Baron Payroll, we make starting with us as smooth as possible. Our onboarding process is designed to integrate your past payroll data into our system seamlessly, so it looks like you've been using our service all year long. This makes your year-end tasks, like W-2 generation, hassle-free.

    Training is a crucial part of our onboarding. We offer unlimited support in the beginning to make sure you and your team know how to use our system well. The cost of onboarding is included in our initial setup fees, so you know exactly what you're paying upfront, with no surprise charges later.

     

  • Weekly vs. Bi-Weekly: How much will payroll processing cost for my business?

    The cost of processing payroll depends on how often you do it, the number of employees you have, and the specific services you need. We want to make sure you understand our pricing, so we'll detail it all in your statement of work.

    If you decide to process your payroll bi-weekly, which means every two weeks, it's generally more cost-effective than doing it weekly. The fees for bi-weekly payroll are about 25% less.

    When it comes to Time and Attendance, how often you run payroll doesn't change the cost. You need daily time cards for your employees to clock in and out, no matter if your payroll is weekly or bi-weekly. The savings from choosing a bi-weekly schedule come from the lower payroll processing fees.

  • Are there additional fees at the end of each payroll quarter and at year-end?

    At the end of each quarter, there are often extra charges for preparing and filing your payroll taxes. It's important to ask about these quarter-end fees to avoid unexpected costs.

    Similarly, most payroll companies charge for producing W2 forms at the end of the year. You should get a clear understanding of all the year-end fees to ensure you're making the best choice for your company.

Service and Support

When something goes wrong or you have a question, working with someone you know and trust is crucial. 

You're looking for a payroll provider that promises to respond quickly when you need them and actually delivers on that promise. 

This section highlights the importance of having a dedicated account manager, quick response times, and competent communication, ensuring your payroll operation runs smoothly.

  • What specific guarantees does Baron offer regarding response times?

    Understanding how critical quick support is on payroll submission days, Baron Payroll pledges to get back to you within an hour on those days.

    For any other questions or issues, we promise to respond by the next business day, ensuring you always have the help you need when you need it.

     

  • Will I have a dedicated account manager, and how does this improve the service experience?

    At Baron, we assign one person to handle all your HR and payroll support issues. This means you'll work with someone who understands your business well, and you'll become familiar with them too.

    And that consistency of working with the same person for years helps you take care of things quickly.

  • How can I ensure that I will speak to a human quickly when I call for support?

    Baron’s support structure is designed to ensure you can speak to a human quickly.

    Our company handles support issues quickly (usually on the same day), so we don't have a backlog of support tickets that just keeps growing. 

    This approach ensures that you receive quick and effective assistance whenever you call for support, avoiding the frustration of long wait times or call centers. 

Most Popular Features

Understanding the important features that other businesses find valuable can guide you in choosing the right payroll provider. 

This section explores the most popular payroll features - some that you may be aware of and others that you may learn about here for the first time. 

  • Is it possible to show time card hours on my employees' pay stubs?

    Yes, it is possible to show time card hours on your employees' pay stubs. This is one of our best features because it makes it easy for you to access your employees' HR information, even years later.

    Watch this short video and see how employees' punches are displayed on their pay statements:

     

  • Can we print live payroll checks in our office and eliminate the delivery hassles?

    Yes, Baron will supply the check paper you need for your printers. Whenever you process payroll, we'll send you a secure PDF file via email. You can then print your payroll checks right at your desk.

    The checks you print in your office will be identical in appearance to those we print at our office. The main advantage is that you won’t have to worry about the risk of your payroll checks not arriving on time.

    Watch this short video to see how easy this is to do:

     

  • What tools are available for monitoring employees' paid time off, and how user-friendly are they?

    Everyone has to keep track of their employee's paid time off. The only question is, how and where are you doing this?

    Most companies keep paper records or Excel spreadsheets.  With Baron Payroll, you no longer have to do this and can keep track of all your critical HR data easily in one place. 

    Watch this short video and learn how easy it is to approve PTO requests for your employees:

     

New Client Onboarding and Training

Switching to a new payroll provider can be scary.

You want to know that the switch will go smoothly, with minimal effort on your part.

And you'll also want to receive all the training you need to learn the new system.

  • How long does it usually take to switch payroll companies?

    The time it takes to switch to a new payroll provider can vary, typically ranging from three to ten weeks. This timeline depends on how fast you can provide information and on the size and complexity of your payroll.

    When choosing a new payroll provider, look for one that does more than just transfer your existing data and setup from the old system. You want a company that will take the time to review and analyze your current processes and suggest ways to improve them. This ensures you're not just moving to a new system, but you're also upgrading to a better payroll process.

  • How much of my time will I need to spend to switch our payroll company?

    The time you need to invest in switching payroll providers often relates directly to the implementation fee charged. Essentially, paying an implementation fee means the new payroll company will handle the bulk of the setup work, saving you time and effort.

    If your new payroll provider doesn't charge an implementation fee, be prepared to invest more of your own time to manage the transition, as you'll likely be responsible for the detailed work involved in moving to the new system.

  • How many hours of training will I get, and is it one-on-one?

    The training you receive can differ a lot between payroll companies, both in terms of quantity and quality. Some companies might offer just do-it-yourself videos, while others provide personalized one-on-one training.

    At Baron Payroll, we believe that thorough training is key to success. That's why we offer unlimited one-on-one training sessions for the first three months, which is included in our implementation fee. Although most of our clients get the hang of it after only one or two sessions, we're ready to offer as much training as you need to feel confident and proficient with our system.

Learn More About Baron

As you consider making a switch, knowing everything possible about your new payroll provider is essential.

The last thing you want to do is make a switch and find out later that you made a mistake.  

 

  • How long has Baron been in business?

    Baron Payroll has over 20 years of experience in the payroll industry.

    Our founder and CEO, Larry Kagan, plays a significant role in the payroll community. He is a member of the Board of Directors for the Independent Payroll Providers Association, the largest payroll association.

    This involvement reflects our deep commitment to the payroll sector and our leadership in the industry.

     

  • Will Baron prepare and file payroll taxes in our state?

    Baron Payroll provides payroll processing services across all 50 states, covering all local payroll taxes.

    With the rise of remote workers, many businesses now have employees scattered across multiple states.

    Baron’s nationwide payroll services ensure that no matter where your employees are located, we have you covered.

  • What is Baron's HR and payroll platform, and is it secure?

    Baron Payroll partners with the Ultimate Kronos Group (UKG), a leading global cloud company specializing in payroll and HR, generating over $3 billion in revenue. This partnership brings significant benefits to your business.

    Baron is known for its exceptional service and support. When combined with UKG's robust technology, you get a powerhouse of reliability, top-notch data security, effective fraud prevention, strict compliance, privacy, and extensive technical knowledge in the HR and payroll sector.

    Whether you're a small company or a large company, Baron and UKG deliver a comprehensive and dependable service that will meet all your payroll and HR needs.

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