.jpeg)
Recently, we lost a large client.
Not because of pricing. Not because of service. Not because of compliance issues.
They chose another payroll company because that provider was "local."
We understood the decision. It's a common belief that local payroll means better service, more accountability, and someone who will actually pick up the phone.
But here's the reality...
Local Doesn't Mean What It Used To
Local used to mean a zip code. An office down the street. A name on the door.
Today, local means something different.
When business owners say they want a local payroll company, what they're really looking for is:
- A relationship with one person who knows their business
- Knowing exactly who to call when something comes up
- Not getting transferred repeatedly just to reach the right department
- Talking to someone who already understands their payroll
What they're frustrated by—and understandably so—is:
- No one seems to truly care anymore
- Calls turn into tickets
- Simple questions turn into time-wasting back-and-forth
- Spending more time chasing answers than running the business
That's the experience many people have with large payroll companies. It's frustrating, exhausting, and completely unnecessary.
Why We Call Ourselves Local—Even Though We're Nationwide
Baron Payroll operates nationwide, but we don't operate like a payroll factory.
Our clients don't feel like ticket numbers. They don't wait days for answers. They don't get bounced around between departments.
They work with a consistent team that knows their business, their industry, and the rules they're subject to—including multi-state and ITIN compliance.
That's what local really looks like today.
The Real Question Isn't Local vs. National
The real question is:
- Will your payroll company answer when you call?
- Will they care enough to solve the problem—not just log it?
- Will they catch mistakes before filings go out?
- Will they stand behind their work when something goes wrong?
That's what protects your business.
And that's how we operate—whether you're across the street or across the country.
Want to see how much it costs to work with us? Use our instant price calculator to get your instant price estimate without talking with a salesperson.
If you found this article helpful, here are some others you might like:
- Can I Hire Someone with an ITIN Number?
- How Much Do Payroll Services Cost?
- Why are my W2 Wages Lower Than my Salary?
- How to Choose the Best Payroll Company for Your Small Business
- The Pros and Cons of Paying Employees with Payroll Paycards
Are You Paying Too Much?
Send us your payroll invoice and get a FREE 10 min call to see if you’re getting ripped off.
Do you have ITIN workers?
Are you upset because your payroll company can't help?
How Much Does It Cost?
See detailed pricing now for each service without talking to a salesperson.
Interested in adding your ITIN workers to your payroll?
